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SERVICE & RMA
Review service modes, pickup conditions and support channels.
No office, warehouse or registered address is automatically represented as a service centre. Warranty claims remain available through the Warranty & RMA Desk while facility information is reviewed.
SERVICE MODES
Available only for approved claims and serviceable PIN codes. Pickup instructions and courier details are issued against the RMA.
The customer receives the correct destination, packaging guidance and reference instructions before dispatch.
Permitted only where an approved public centre record and case-specific instruction confirm the option.
SERVICE FAQ
No. Reverse pickup is considered only after claim approval and remains subject to PIN-code serviceability, product eligibility, courier availability and warranty terms.
Do not dispatch a product without written instructions or an approved RMA. Unauthorised shipments may be delayed or returned.
The warranty desk may require the order or invoice, product identification, contact details, issue description and clear evidence images or video.
No. Repair, replacement or rejection is decided after purchase verification, warranty eligibility and technical inspection.