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PURCHASE-CHANNEL SUPPORT
Eligible SHANYANSH products purchased through Amazon.in, Flipkart and other authorised channels may enter the manufacturer warranty workflow after invoice and product verification.
CLAIM INFORMATION
Providing complete and accurate information reduces avoidable review delays.
REVIEW SEQUENCE
Complete the warranty form with the correct marketplace and invoice information.
The warranty desk checks product identity, coverage, exclusions and troubleshooting evidence.
Approved claims may use reverse pickup, self-dispatch or another case-specific method.
Inspection, repair, replacement, dispatch and closure are recorded in the RMA timeline.
MARKETPLACE FAQ
No. The invoice, product identity, seller information, purchase date and applicable product warranty must be verified.
No. Marketplace returns and manufacturer warranty are separate. The marketplace controls its own return, refund and replacement policies.
A missing, unreadable or altered invoice can prevent purchase verification and may make the claim ineligible.
Possibly, but only after claim approval and subject to serviceability, product eligibility, courier availability and warranty terms.
READY TO SUBMIT?
This workflow does not state or imply marketplace approval, endorsement, partnership or programme enrolment.
Open warranty desk → Read warranty policy →